This policy applies to information we collect when you choose to use this website, and also to personal information which we process further to supplying services to you. Any processing of your personal data that we conduct (as above) will be compliant with all applicable data protection and privacy legislation in force from time to time in the UK including the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (‘UK GDPR’); the Data Protection Act 2018 (‘DPA 2018’) (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended (the ‘Legislation’).
This website is owned by RD Biomed Limited and our registered office is at Daisy Building (2nd Floor), Castle Hill Hospital, Castle Road, Cottingham, Hull HU16 5JQ, United Kingdom.
Who we are
RD Biomed (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Legislation where we control the purposes for which we process your personal information.
Any questions about our data protection policy or how we handle your personal data should be addressed to Daisy Building (2nd Floor), Castle Hill Hospital, Castle Road, Cottingham, Hull HU16 5JQ. (See “How to Contact Us” below.)
Following our exit from the European Union we are now classified as a non-EEA resident data controller and are required to appoint a local representative in the EEA. Our local EEA representative is Mark Atherton. For information on how to contact our local EEA representative please see “How to Contact Us” below.
What information do we collect?
Personal information provided by you
We collect personal information about you (such as your name, address, credit card details and contact details), for example your email address when you register with us or purchase products.
Personal information provided to and by third parties
We shall transfer your personal information to our service provider SiteGround who hosts this website and stores your personal information if you purchase our products.
Personal information about other individuals
If you give us information on behalf of someone else, such as a child for whom you are legally responsible, you confirm that either:
(1) the other person has a contractual relationship with you and knows that you will be transferring their personal data to us for specific purposes and/or;
(2) s/he has appointed you to act on his/her behalf and has agreed that you can:
- give consent on his/her behalf to the processing of his/her personal data;
- receive on his/her behalf any data protection notices;
- give consent to the processing of his/her sensitive personal data (as listed below).
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider, to improve the user’s experience whilst visiting the website, and better understand how you use it. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
How will we use the information about you?
We collect information about you so that we can:
- identify you and manage any accounts you hold with us;
- provide the product requested;
- send a diagnostic letter to you outlining the details of your test results which we encourage you to share with your GP. This letter will be password protected for further security;
- detect and prevent fraud;
- customise our website and its content to your particular preferences;
- notify you of any changes to our website or to our services that may affect you; and
- improve our services.
Our questionnaire and email newsletter
We may use any information submitted to us by you to provide you with further information by email about the products we offer which you have requested.
As part of our services we also supply an email questionnaire which we use to ask you about your experiences, where you can give us user feedback relating to the products. We may also send you medical and health related newsletters which we consider may be of interest to you and which relate to the product supplied by us. You can choose to unsubscribe at any point by clicking on the link at the bottom of the email.
Who your information might be shared with
We may disclose your personal data to:
- other companies within our group;
- our agents, associates and service providers; and
- law enforcement agencies in connection with any investigation to help prevent unlawful activity.
Keeping your data secure
Our staff and associates are bound by obligations of confidentiality and trained in the protection of personal data. We comply with the Legislation and use the appropriate technical and organisational measures necessary to safeguard your personal data. We only share your personal data with third parties who also comply with the Legislation.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).
We only send your data outside the EEA where we have in place a legal agreement which complies with the Legislation.
What can I do to keep my information safe?
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We store the personal data that relates to your test results on secure servers:
- for a period of up to 10 years from the date on which you first completed a test in order to allow you to access your test data. However, we shall regularly review this information in conjunction with you and shall delete it if you so request; or
- until you ask us to destroy it,
in each case, unless the law requires us to store the data for a longer period.
What rights do you have?
Under certain circumstances, you have rights under the Legislation in relation to your personal data:
- Request access to your personal data;
- Request correction of your personal data;
- Request erasure of your personal data;
- Object to processing of your personal data;
- Request restriction of processing of your personal data;
- Request transfer of your personal data;
- Right to withdraw consent,
If you wish to exercise any of the rights set out above, please contact us (see ‘How can you contact us?’ below).
How to contact us
Our local representative in the EEA can be contacted via telephone on +31 6 82457144.
If you wish to contact us about any other matter, please send an email to firstname.lastname@example.org or write to us at RD Biomed Limited, Daisy Building (2nd Floor), Castle Hill Hospital, Castle Road, Cottingham, Hull HU16 5JQ.
RD Biomed Limited, May 2021
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website such as when you buy a product.
These necessary cookies contain information about the shopping cart and when the cart data changes. The session cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We use Google Analytics software to collect information about how you use Peptest.co.uk. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.
Google Analytics stores information about:
- the pages you visit on Peptest.co.uk;
- how long you spend on each Peptest.co.uk page;
- how you got to the site; and
- what you click on while you’re visiting the site.
We do not collect or store your personal information (for example your name or address other than during the Peptest order online process) so this information cannot be used to identify who you are.
- We do not allow Google to use or share our analytics data, but Google Analytics set their own cookies
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These identify the location of your computer or device to identify your preferred market.
- Targeting cookies These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
This website uses a widget from ShareThis which facilitates the sharing of pages/ links from this website across various social networks such as Facebook and Twitter. ShareThis cookies track your use of social media buttons on Peptest.co.uk
Doubleclick.net cookie collects data to measure any viewed or clicked adverts (if any published) and is tracked by Google Analytics.
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode and this cookie recognises playbacks. It does not store personally-identifiable cookie information.
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode and this cookie recognises playbacks. This cookie is used to deliver YouTube inline adverts more relevant to you and your interests.
We also embed videos from Vimeo. Vimeo sets a number of cookies on any page that embeds a Vimeo video. These cookies measure the number and behaviour of Vimeo viewers and hold information about current viewing video settings as well as a personal identification token (if you are logged into Vimeo). Please note that we do not have any control over these cookies.
The following cookies relate to Stripe. Stripe is a payment processing service that processes all payments for orders via the website. More information can be found at https://stripe.com/gb/privacy.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
You can find more information about the individual cookies we use, the purposes for which we use and the term for which information is held further to each individual cookie, in the table below:
|Cookie title /name||Purpose||Duration|
|cookielawinfo-checkbox-functional||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.||1 year|
|cookielawinfo-checkbox-necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.||1 year|
|cookielawinfo-checkbox-performance||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.||1 year|
|cookielawinfo-checkbox-analytics||This cookies is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category “Analytics”.||1 year|
|cookielawinfo-checkbox-advertisement||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Advertisement”.||1 year|
|_GRECAPTCHA||This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.||5 months and 27 days|
|__stripe_mid||This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any payment information on a server.||1 year|
|__stripe_sid||This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server.||30 minutes|
|_fbp||This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.||3 months|
|fr||The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.||3 months|
|test_cookie||This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user’s browser supports cookies.||15 minutes|
|VISITOR_INFO1_LIVE||This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.||5 months and 27 days|
|IDE||Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.||1 year and 24 days|
|NID||This cookie is used to a profile based on user’s interest and display personalized ads to the users.||6 months|
|_ga||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated||2 years|
|_gid||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.||1 day|
|__stid||The cookie is set by ShareThis. The cookie is used for site analytics to determine the pages visited, the amount of time spent, etc.||1 year|
|__stidv||This cookie is used by ShareThis. This cookie is used for sharing the content from the website to social networks.||1 year|
|mailchimp_landing_site||The cookie is set by the email marketing service MailChimp.||1 month|
|__sharethis_cookie_test__||This cookie is set by ShareThis, to test whether the browser accepts cookies.||For that session|
|_gat||This cookies is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.||1 minute|
|YSC||This cookies is set by Youtube and is used to track the views of embedded videos.||For that session|
|cbc_country_name||No description||1 day|
|cbc_country_code||No description||1 day|
|cookielawinfo-checkbox-others||No description||1 day|
|_gat_gtag_UA_86213721_1||No description||1 minute|
|cookies.js||No description||For that session|
|st_samesite||No description||For that session|
|CONSENT||No description||16 years 8 months 9 days 13 hours|
|m||No description||2 years|
|AWSESS||No description||For that session|
|No description||2 days|