Fifty per cent of Peptest customers have turned to our reflux diagnostic test after experiencing unexplained symptoms, according to our latest customer survey.

Ninety-five per cent of our customers said they found it easy to order their home testing kit from, while nine out of 10 were able to find the information they needed on our website.

“Thanks for providing the results so quickly; it is very beneficial and informative.”

Despite recent postal upheavals in the UK, 86 per cent of our customers reported that their collection kit arrived promptly, and a similar number said their results arrived quickly.

Three-quarters of our customers found the results of their Peptest order useful to them, while 74 per cent agreed that our kit offers good value for money.

“Very easy, clear to follow instructions.”

Following their diagnosis, more than half our customers said that Peptest enabled them to change the way they manage their symptoms. While around three-quarters said Peptest helped them to better understand their condition.

Our previous research revealed the symptoms that are causing the most concern. The majority of symptoms (70 per cent) experienced by individuals are associated with the throat, including a burning throat sensation and a lump in the throat.

“I’m very impressed with the service your organisation has provided, especially the speedy analysis.”

Individuals who tested pepsin positive presented with symptoms like globus (the feeling of a lump in the throat where no true lump exists), hoarseness, throat clearing and cough which are all symptoms of reflux disease.

We’d love to hear your experiences of using Peptest….


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